Privacy Policy

The privacy policy explains why we collect information about you and how we use it. The statement contains information that you are entitled to in connection with our processing of your personal information.

Last updated: 05.05.2023.

Data controller

Orkland Municipality, also referred to as ‘we’, is the controller for the processing of personal information as described in this privacy statement.

This privacy statement applies to:

If you have any questions about this privacy statement or the assessments we have made, or if you wish to exercise your rights in connection with your personal information, you can contact us at:

  • E-mail:
  • Post: Postboks 83, 7301 Orkanger
  • Phone: 72 46 73 00

The website is operated by Orkland Municipality. Personal information that we receive outside of this website is processed in accordance with Orkland Municipality’s privacy policy.

When we collect personal information

We process information about you in the following cases:

  • When you visit the website
  • When you have sent us an inquiry
  • When you use a contact form or comment field
  • When you create or use a user account

What personal data we process, for what purpose, and on what legal basis we process them

When you visit the website


Cookies are small text files that are placed on your computer when you download a website. Some cookies are necessary for various services on our website to function properly.

Other types of cookies are used for analysis and marketing. These types of cookies are activated and collect your personal information only if you consent to it.

Our business uses WordPress as a publishing tool. Some cookies are needed for the website to function properly and to protect the website from attacks. These are automatically placed on the website and fall into the category of essential cookies.

Our website uses the following types of cookies:


We use the analytics tool ‘Matomo’ without cookies. The analytics tool generates reports so that we can, among other things, see how many visitors we have on our website. This analytics tool does not use cookies and does not collect personal information. The data collected is anonymous, not compiled with other data or shared with third parties.

Cookie consent banner

We use ‘Complianz’ to generate a cookie banner and cookie statement for our website, and use cookies to store your consent settings.


If you leave a comment on this website, you can request us to remember your name, email, and website. This information is stored in a cookie and is there to make things easier for you. You do not need to provide this information again the next time you leave a comment. These cookies expire after one year.

If you visit our login page, we will create a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and will be discarded when you close your browser.

When you log in, cookies are created that store your login information and choices you have made regarding how content should be displayed. Cookies with login information expire after two days, while those with display options last for one year. If you check “Remember Me,” your login information will be stored for two weeks. If you log out of your account, these cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal information, but only the ID of the article you just edited. It expires after one day.

Third party cookies

The website may include embedded content (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This type of content and cookies are blocked until you have given your consent.

See the full overview of which cookies we use in our Cookie Policy.

When you have sent us an inquiry


We use email to perform our work tasks. When you send us an inquiry containing personal information via email, the information will remain stored on our email server until we delete the relevant email. We need to keep our correspondence with you to fulfill any agreements we have with you. We delete emails that we no longer need. We ask that you do not send us sensitive information via email.


When you call us, your phone number will be stored along with information about when you called and how long the call lasted on our phones. If we need to contact you again to fulfill any agreements we have with you, you can be stored as a contact with your first and last name on our phones.

When you use a contact form or comment field


When visitors leave comments on the site, the information provided in the comment form, as well as the visitor’s IP address and browser user agent string, are stored to help prevent spam. An anonymous string generated from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After your comment is approved, your profile picture is visible to the public in the context of your comment.

When you create or use a user account

To create a member account with us, we need at minimum your email address and a password to set up the account. A unique username is also created for you. It is voluntary to add more information to your account. The information you provide will be available to us in our database.

By creating a member account, you consent to us contacting you and sending you notifications regarding your user account. You can manage your notifications and subscriptions in the settings on your profile.

Information we process: Your email address, your username, your first name, your last name, your phone number, your consent to our privacy policy, timestamp of submission.

Purpose of processing: Set up your user account and give you access to administer the website.

Legal basis for processing: Your consent.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

How we communicate with you

We may contact you to notify you about your account, troubleshoot issues with your account, ask for your opinions through surveys or questionnaires, send updates about our business, or if it is otherwise necessary for us to contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, phone, text messages, and postal mail.

Where, how, and for how long we store personal information.

Your data may be stored in our databases. We store your data on secure servers behind a firewall. We ensure that only those who have a survile purpose have access to the information, and that information cannot be changed or deleted by anyone other than those authorized to do so.

We would like to draw your attention to the following:

Direct email inquiries you send are not encrypted. We therefore encourage you not to send confidential, sensitive, or other confidential information via email.

The length of time we store personal data varies. We store information for as long as necessary, or until you ask us to delete information about you. In some cases, we may be required to retain information for longer periods of time.

If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of queuing them for manual approval by an editor.

For users who register on this website (if this option exists), personal information provided in their user profile is also stored. All users can view, edit, and delete their own personal information at any time (except for usernames). Website administrators can also view and edit this information.

Who we share your data with

If you request a password reset, your IP address will be included in the password reset email for security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Your rights

In connection with the processing of your personal data, you have a number of rights.

Access, correction, and deletion

You can always request access to the personal data we process about you, as well as request correction of personal data that is inaccurate or misleading. You also have the right, in certain cases, to have information about you deleted. Learn more about your rights at the Data Protection Authority.

If you have a user account on this website or have left comments, you can request an export file containing the personal information we have about you. This includes all data you have provided us. You can also request that we delete all personal information we have about you. This does not include information we are required to retain for administrative, legal, or security reasons.

Deletion of user account

You can request us to delete your user account and information associated with the account at any time.

Withdrawal of consent

If the legal basis for processing personal data is your consent, you can withdraw your consent at any time.

To exercise your rights regarding your personal data, you can contact us at:

  • E-mail:
  • Post: Postboks 83, 7301 Orkanger
  • Phone: 72 46 73 00

Updating the Privacy Policy

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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